Refund policy
We want you to have a smooth and worry-free shopping experience. If something isn’t right, we’re here to help.
Returns & Replacements
You can request a return or replacement if:
- The request is made within 7 days of delivery
- The product has a manufacturing defect, damage, or functional issue
- A valid invoice or proof of purchase is provided
- The product is returned with all original accessories, packaging, and labels intact
- The item has not been misused, damaged, or altered
Once your return request is approved, please ensure the product is shipped back to us within 7 days.
Refunds
Refunds are applicable in the following cases:
- The product is unused, unopened, and in its original sealed condition
- A valid proof of purchase is provided
- For damaged or faulty products, the issue must be reported within 7 days of delivery
After the 7-day period, only replacement or warranty/service support will be provided as per the respective brand guidelines.
Order Cancellation
- Orders can be cancelled within 3 hours of placing the order
Refund Process
- A 3% processing fee will be deducted for cancellations/refunds
- Refunds will be processed to the original payment method used during purchase
- Please allow 5–7 working days for the refund amount to reflect in your account